Concerto is a web-based, API-enabled platform designed for fast, secure, and future-proof integration with your existing business systems. It connects seamlessly with finance and ERP software such as Oracle, SAP, Unit4, Dynamics, and Sage, enabling automated invoicing, linked budgets, project cost tracking, and asset depreciation monitoring. HR and identity management tools like Workday, iTrent, Active Directory, and Okta can be synced to manage user access, automate onboarding and offboarding, and track staff training or compliance requirements. Concerto also integrates with building management and IoT systems, including Trend, Honeywell, Schneider, and smart meters, to trigger maintenance from sensor alerts, monitor energy performance, and support predictive maintenance strategies.

Access control systems such as Paxton, Salto, and Lenel can be linked to capture occupancy and entry data, streamline permit-to-work processes, and enhance security oversight. Document sharing platforms like SharePoint, OneDrive, and Teams are supported, allowing documents to be linked to jobs, assets, or projects while maintaining version history and access controls. GIS and mapping integrations with Esri ArcGIS and Google Maps enable interactive asset location viewing, job request mapping, and risk area visualisation, perfect for large or multi-site estates. Concerto also works with compliance and regulatory systems such as CQC, HSE, ISO tools, and government data portals, making it easy to export audit data, map KPIs to standards, and keep inspection-ready at all times.

By integrating all these systems, Concerto becomes your single source of truth, eliminating duplicate data, reducing system switching, and enabling faster decisions, fewer errors, better audit trails, and stronger cross-team collaboration. All integrations are SSL-encrypted, fully logged and monitored, GDPR-compliant, ISO 27001-certified, and role-based for controlled access, ensuring your data is both connected and secure.

Concerto offers powerful built-in analytics, combining real-time dashboards, visual reports, and forecasting tools to give estates and facilities teams a clear view of everything from daily operations to long-term capital planning. Custom dashboards are role-specific and easy to personalise, displaying live status updates and performance indicators. Users can drill down from a high-level portfolio view to detailed information on individual sites, jobs, or assets.

The platform supports KPI and SLA tracking, giving visibility into key metrics such as the percentage of planned preventative maintenance (PPM) tasks completed on time, average response and fix times, compliance pass rates, and cost per asset, site, or square metre. Visual reporting tools include charts, heatmaps, and trend views, and reports can be exported in Excel, PDF, or CSV formats. These can also be scheduled for automatic delivery to stakeholders or teams, reducing the need for manual reporting.

Concerto includes forecasting tools to help predict future maintenance costs, asset lifecycles, and contractor performance. This allows teams to monitor reliability, plan future staffing requirements, and manage budgets more effectively. Compliance analytics are built in, with live scorecards showing expired or overdue certifications, non-conformance trends, and how quickly corrective actions are being closed out.

Financial teams benefit from detailed insights into CapEx and OpEx, as well as comparisons of budgeted versus actual spend. Concerto can also integrate with ERP platforms like SAP, Oracle, and Unit4 for a seamless financial reporting workflow. Space and occupancy analytics help monitor how buildings, desks, and rooms are used, identify underutilised areas, and support hybrid working and sustainability initiatives.

Real-time alerts can be configured to flag missed SLAs, overdue tasks, or other important triggers. These alerts help keep teams informed and can automatically trigger actions or escalations without the need to manually check reports.

For organisations that use business intelligence platforms, Concerto integrates with tools like Power BI, Tableau, and Qlik. This makes it easy to combine facilities management insights with broader business data for more strategic decision-making.

Concerto's analytics capabilities are used by a wide range of roles. Facilities teams rely on them to stay on top of jobs, assets, and SLAs. Compliance leads use them to manage inspections and risk. Finance teams track spend and forecast costs. Executives make informed, data-driven decisions, and engineers and contractors use the data to prioritise their work based on real need and performance.

By replacing guesswork with reliable insight, Concerto helps teams work smarter, respond faster, and maintain clear audit trails. The result is better decision-making, real-time visibility, easier planning, and improved compliance across your estate.