If your organisation currently lacks an asset register and has resource concerns, Bellrock offers the ideal solution. Using Mobiess, structured asset data can be efficiently captured and integrated seamlessly into Concerto IWMS.

Additionally, our experienced consultancy team can provide skilled personnel to ensure the accurate, timely capture of your asset data at highly competitive rates. For further information about how we can support your organisation, please visit our Building Assets page.

Concerto combines powerful tools with a clean, intuitive interface so teams can focus on their work rather than wrestling with software. The platform offers easy navigation with large icons, clear menus, and logical grouping of tasks by job, site, or asset. Its responsive design works seamlessly across desktop, tablet, and mobile devices, adapting to how users prefer to work.

The experience is tailored to each user role. Helpdesk staff can log and assign jobs with just a few clicks, engineers can update tasks on-site by attaching photos or notes, contractors access a simple self-service portal with no software installation required, and executives can view high-level KPIs without being overwhelmed by task lists. Mobile-friendly features let users log issues, scan QR codes on assets, complete checklists, and review job histories while on the move, if you can use a smartphone, you can use Concerto.

Visual tracking tools include dashboards with colour-coded job statuses, drag-and-drop scheduling, and interactive maps and floorplans, making it easy to see progress at a glance. The helpdesk benefits from quick job logging, bulk uploads, smart search, and live contractor updates, all designed to require little or no training for everyday use. Contractor access is straightforward, allowing secure job viewing, document uploads, and quick marking of work as complete, including RAMS, certificates, and photos.

Built-in help features such as hover tips, icons, and step-by-step wizards guide users through tasks, supported by a searchable help centre and role-specific guides. Onboarding is rapid, with options for onsite or remote training, user-friendly guides and videos, and a “train the trainer” approach ideal for larger teams.

Accessibility is a key focus, with high-contrast modes, scalable text, keyboard navigation, and the ability to customise terminology (like using “Location” instead of “Site”) to fit organisational language. Concerto evolves continuously based on real user feedback; friction points are logged and resolved, ensuring usability improves with every release.

Concerto supports every stage of an asset's lifecycle, starting with setup and onboarding where asset data can be imported manually or in bulk, including details like location, cost, warranty, and ownership. During commissioning, all essential documents such as O&M manuals, warranties, and installation checks are uploaded and linked for easy access. Planned and reactive maintenance tasks are scheduled and logged against each asset to maintain a comprehensive service history. Condition tracking is enhanced by logging engineer inspections, service notes, and sensor data, allowing you to monitor wear and performance over time. Concerto also tracks servicing costs, repairs, and depreciation to help make informed repair-or-replace decisions. For capital planning, real condition and cost data are used to strategise replacements and investments across sites or the entire estate. When assets reach end-of-life, safe disposal is managed with audit trails preserved by archiving or removing records.

Mobile access and QR code scanning empower engineers to quickly check an asset's history, update records, and upload photos directly from the field. Concerto also provides live reporting and dashboards covering asset condition, costs, compliance, and performance, with easy export options like PDF or Excel. For compliance-heavy assets such as fire safety systems, lifts, and gas boilers, Concerto maintains audit-ready records and sends alerts for overdue checks, ensuring you stay inspection-ready at all times.