Concerto takes a proactive, built-in approach to compliance and risk management. Unlike systems that treat compliance as an afterthought, Concerto integrates these tools directly into its core platform, allowing estates and facilities teams to stay ahead of regulations, reduce risk, and maintain complete oversight.
You can schedule recurring checks for everything from fire alarm testing and lift inspections to water hygiene and other critical tasks. These jobs can be linked to specific legislation, internal policies, or compliance frameworks, and then assigned to either in-house teams or external contractors. If any actions are missed or overdue, Concerto can automatically escalate them, ensuring that nothing falls through the cracks.
The platform includes built-in compliance libraries tailored to UK regulations, covering key areas such as fire safety, asbestos management, and legionella control. These libraries are sector-specific and can be adapted to align with your organisation's internal procedures. Each compliance task is supported by clear workflows and documentation requirements, so your team knows exactly what's needed at each stage.
Real-time dashboards give you a clear view of compliance across your entire estate. You can monitor performance by site, asset, or team, with traffic-light alerts highlighting missed deadlines, upcoming inspections, and areas of elevated risk. This visibility helps you take swift action and demonstrate compliance at any time.
Document management is fully integrated, allowing you to attach inspection reports and certificates directly to relevant tasks or assets. Access can be restricted to authorised users, and automated reminders help you stay on top of renewal dates. Every action is recorded, creating a complete audit trail that ensures you are always audit-ready.
Concerto also links compliance tasks directly to specific assets, rooms, or buildings. This is especially useful for large or complex estates such as those in healthcare or education, where different spaces may carry different requirements. The platform helps you maintain accurate records and meet your obligations with confidence.
Risk management is another core feature. You can create and maintain custom risk registers, assign scores to different types of risk, and track mitigation actions. Built-in tools support regular audits, assessments, and follow-ups, helping you stay on top of potential issues before they escalate.
If any non-compliance is identified, Concerto allows you to log the issue, assign corrective actions, and upload supporting evidence such as photos or documents. The full history of each incident is stored for future reference, ensuring transparency and accountability.
For teams working on-site, the mobile app makes it easy to complete inspections, capture notes and signatures, and upload images in real time. The offline mode ensures that work can continue uninterrupted in areas with limited connectivity, syncing automatically once the device is back online.
You can also build custom workflows to suit your organisation's specific needs. Whether you're managing permit-to-work processes, incident reporting, or staff training records, Concerto enables you to align these workflows with your internal rules and reporting structures.
When it's time to report to the board or auditors, Concerto makes it easy to generate detailed reports with all supporting evidence included. You can highlight key compliance KPIs such as pass rates, response times, and overall compliance percentages. Performance can be benchmarked across sites, regions, or suppliers, helping you continuously improve and demonstrate control over compliance and risk.
