Customer stories

Concerto in action

We believe that strategy, creativity and execution should work in harmony. In these case studies, you'll discover how we've partnered with organisations across the public and private sectors to solve complex challenges, unlock new opportunities and deliver measurable impact.

This is Concerto in action. Real stories, real results.

London fire brigade

London Fire Brigade

London Fire Brigade chose Concerto to centralise estates management, gain data ownership, ensure compliance and improve lifecycle planning.

North west ambulance

North West Ambulance Service

NWAS chose a centralised platform to streamline data, improve maintenance, boost transparency and enhance collaboration across its vital healthcare network.

RSPCA

RSPCA

RSPCA adopted a centralised platform to streamline data, unify reporting and boost collaboration across its rescue centres, hospitals and outreach programmes.

Government of Jersey

Government of Jersey

Concerto has been supporting the Government of Jersey since 2015, transforming their helpdesk and driving efficiencies.

Manchester foundation trust

Manchester Foundation Trust

MFT, the UK’s largest NHS trust, chose Concerto to deliver an integrated property, project and asset solution as part of its digital transformation strategy.

Perth and kinross

Perth and Kinross Council

Concerto was implemented to enable a centralised, lifecycle-based approach to property asset management through a unified asset management database.

Poundland

Poundland

Poundland implemented a scalable, user-friendly H&S system to manage incidents, audits and reporting across its retail locations for staff, managers and contractors.

Wagamama

Wagamama

Wagamama, with 130+ UK restaurants, embraces continuous improvement. Striving to do 100 things 1% better daily across its award-winning operations.

Orkney Island

Orkney Island Council

Orkney Islands Council, established in 1975, delivers diverse services and manages 29 piers and harbours as the local harbour authority and marine operator..

Warick University

University of Warwick

The University of Warwick, with 25,000+ students, spans a 290ha campus and sites in Wellesbourne and London. Its Arts Centre is the UK’s largest outside London.

Portsmouth

Portsmouth City Council

Portsmouth City Council took on public health duties under the 2012 Act, focusing on health improvement, protection and services across the community.

Blackpool

Blackpool Council

Blackpool Council serves England’s largest seaside resort, attracting 10M+ visitors yearly and supporting 326,000 residents and 152,000 workers across the Fylde Coast.

Manchester

Manchester City Council

Manchester City Council manages 12,500+ sites and delivers key services citywide. Its “Our Manchester” strategy aims to make the city world-class by 2025.

East Midlands Railway

East Midlands Railway

EMR implemented a best-practice IWMS with integrated CAFM and SQR, enabling streamlined property management and automated reporting.

University of Manchester

University of Manchester

The University of Manchester chose Concerto via OJEU tender to deliver a scalable CAFM system with core functionality and future-ready modular expansion.

Islington council street sign

Islington London Borough Council

Islington Council aims to make the borough fairer, ensuring all residents, regardless of background, have equal opportunities and a high quality of life.

Gateshead

Gateshead Council

Gateshead Council’s Property Services delivers full property management for the Council and local public bodies, including Northumbria Police Authority’s database.

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