The Internet of Things (IoT)

The Internet of Things (IoT) refers to a network of connected sensors and devices that gather and exchange data without human input. These systems are widely used across buildings, estates and infrastructure to monitor things like energy use, air quality and space occupancy.

IoT allows facilities managers to automate tasks, cut costs and gain real-time insight into how spaces and assets are performing. When paired with cloud platforms and AI, it enables faster, smarter decisions and supports long-term sustainability.

Why IoT matters in estates and facilities

  • Smarter maintenance – Detect faults early and reduce downtime

  • Energy savings – Track usage and automate controls for lighting and HVAC

  • Optimised space – Understand occupancy patterns and improve layouts

  • Better compliance – Monitor air quality, fire safety and other key standards

  • Real-time alerts – Spot issues and respond quickly with minimal disruption

How IoT works

  1. Sensors collect data – e.g. temperature, motion, occupancy or equipment health

  2. Data is sent to the cloud – via Wi-Fi, 5G or other networks

  3. AI analyses the data – turning it into useful insights

  4. Actions are triggered – like sending a repair request or adjusting heating

Common uses in estates and facilities

  • Smart meters to monitor energy and water

  • Predictive maintenance based on asset performance

  • Motion sensors for automated lighting and security

  • Air quality monitoring to meet health and safety rules

  • Desk and room sensors to support hybrid working

Challenges to be aware of

  • Cyber security – Devices must be encrypted and regularly updated

  • Compatibility – Older buildings may need upgrades or retrofits

  • Cost – Upfront investment is needed, but savings follow

  • Data overload – AI helps sort useful insight from raw data

How Concerto supports IoT

Concerto's IWMS platform integrates IoT data through its InMetriks module. This provides facilities teams with real-time dashboards, smart alerts and automated workflows for more efficient estate management.

Key features include:

  • Live monitoring of occupancy, temperature and air quality

  • Automated maintenance based on sensor data

  • Real-time energy and carbon tracking

  • Space usage analytics to improve office layouts

  • Smart security integrations for access control and fire safety

The benefits:

  • Lower running costs

  • Fewer equipment failures

  • Better compliance and audit readiness

  • Healthier, more efficient workplaces

 

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