To begin your smart building journey effectively, first identify the outcomes your organisation wants to achieve whether that's reducing operating costs, decreasing energy consumption, improving occupier satisfaction or enhancing overall sustainability. Clearly defining these goals allows you to prioritise investments and target measurable benefits.

Next, consider implementing targeted pilot projects. Not every building in your estate needs immediate integration with IoT sensors or advanced analytics. Pilots enable your organisation to test specific technologies, gain insights and apply lessons learned across your broader portfolio, minimising risk and optimising returns.

Bellrock's sustainability services team can provide expert guidance to help identify suitable pilots, implement proven solutions and maximise the value from your smart building initiatives, ensuring they align closely with your strategic sustainability and operational objectives.

Read more about Bellrock's IoT and sustainability services. 

Concerto enables organisations to measure, manage, and improve environmental performance across their entire property portfolio. Energy monitoring tools track electricity, gas, water, and fuel use, with direct integration to BMS, IoT devices, and smart meters. This allows you to quickly identify usage spikes, reduce waste, and take corrective action, such as pinpointing out-of-hours consumption and adjusting controls to cut costs. Carbon and emissions tracking features calculate CO₂ impact by building, asset, or fuel type, using custom emission factors where needed, and make it easy to export data for ESG and regulatory reporting.

Sustainability KPIs and dashboards provide clear visibility of environmental performance. You can set and monitor targets for energy, waste, and water, receive alerts when thresholds are breached, and compare performance by site, region, or department. Waste and recycling management tools help track volumes and types of waste, monitor contractor performance, and drive improvement initiatives, such as increasing civic building recycling rates year-on-year. Concerto also supports sustainable asset management, extending asset lifespans with planned maintenance, logging sustainable procurement choices, and tracking environmental impacts during decommissioning.

For green capital projects, Concerto makes it simple to track compliance with frameworks such as BREEAM, WELL, and LEED. You can link works directly to carbon reduction targets, monitor contractor environmental standards, and ensure projects meet sustainability goals. Smarter space usage tools, including heatmaps and booking analytics, highlight underused areas, reducing energy, cleaning, and floor space needs. This data has enabled corporate teams to cut real estate footprints by up to 25% through targeted reconfiguration and downsizing.

Environmental compliance is built into the system, supporting ISO 14001, SECR, ESOS, and net-zero commitments, while storing complete audit trails and automating reminders for inspections and renewals. Reporting capabilities allow the creation of branded sustainability dashboards, with easy export options for annual reports, investor updates, and bid submissions, aligning with frameworks such as GRI and SASB. Concerto also integrates seamlessly with energy platforms, environmental sensors, BMS, and finance systems, helping organisations track sustainable spend and future-proof their digital sustainability infrastructure.

Concerto is built on a secure UK-based cloud architecture that requires no infrastructure management and automatically scales with your usage and data. Accessible from any device, anywhere, it makes expansion effortless, for example, a university can add two new campuses without needing additional IT resources.

Its modular, pick-and-mix design allows organisations to start with just the features they need, then add modules like Asset & Estates Management, Room and Desk Booking, Health & Safety, Projects & Capital Works, and Reporting & Analytics as they grow. This flexible “build-it-like-Lego” approach means your system can evolve at your pace.

Concerto supports multiple sites, tenants, and brands, offering custom rules and workflows by location alongside consolidated or site-level reporting. This makes it ideal for public bodies, retailers, and organisations with national portfolios. It also handles unlimited users with fine-grained, role-based access controls, integrates with SSO, MFA, Azure AD, and Google, and maintains admin-friendly user management, scaling from five to thousands of users without extra overhead.

For supply chain management, self-service contractor portals allow credential checks, RAMS uploads, and SLA tracking, all visible on real-time performance dashboards, helping you maintain control as your supplier network grows.

With the capacity to manage millions of records, including assets, jobs, compliance logs, documents, CAD drawings, and photos, Concerto delivers fast, reliable performance even at scale. Workflows are fully configurable without needing developers, letting trained admins customise notifications, SLAs, dashboards, and branding, so launching a new site or business unit can happen in days.

Supported by Bellrock's national team, scalable rollouts include structured multi-site planning, data migration assistance, user adoption support, and dedicated account management. This combination of scalable software and expert support ensures your long-term success.

The benefits are clear: no costly replatforming as you grow, quick onboarding of new teams or sites, a unified system across national or global estates, consistent security and performance, and a lower total cost of ownership over time.