Leading project and facilities management company, Leading project and facilities management Concerto, has been awarded a new contract with Hoults Yard. Hoults Yard is a modern and vibrant office and studio complex situated in the Ouseburn area of Newcastle upon Tyne. Currently, over one hundred businesses occupy space within the Yard, ranging from the creative, digital, industrial, and corporate.
Hoults Yard will be using the Concerto system for managing planned and reactive maintenance activities across the site. Works will be appointed to both external contractors and the in-house FM team via the platform. The Concerto portal and mobile app will drive process and operational efficiencies. Access to real-time data and management reporting including photographs, method statements, risk assessments and root cause analysis will enable the supply chain, in-house FM team and management of the Hoults Yard organisation unrivalled transparency of service standards and costs.