ERP system
ERP stands for Enterprise Resource Planning. It's a software system that brings together different business functions, like finance, HR, procurement and facilities, into a single, joined-up platform. Instead of using separate systems that don't talk to each other, an ERP lets you manage your organisation from one central source of truth.
Why it matters
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Joined-up data – Avoid duplication and keep everyone working from the same figures
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Time savings – Automate routine tasks like invoicing and reporting
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Cost control – Track budgets, cut waste and improve forecasting
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Compliance – Meet financial and regulatory requirements with confidence
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Informed decisions – Use real-time insights to guide business strategy
What it includes
ERP systems often cover:
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Finance – Budgeting, accounting and regulatory reporting
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HR – Payroll, recruitment and staff planning
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Procurement – Supplier management and stock control
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CRM – Customer data, sales and service tracking
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Facilities – Maintenance, asset and energy management
Types of ERP
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Cloud-based – Scalable, secure and ideal for remote access
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On-premises – Hosted in-house, with more control but higher upkeep
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Hybrid – A mix of both, offering flexibility for complex needs
Why it matters for facilities management
When used alongside systems like Concerto IWMS, ERP helps estates and FM teams:
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Track lease costs and compliance
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Manage maintenance and asset performance
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Monitor energy use and sustainability targets
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Align space planning with HR and operations data
