Computerised maintenance management system (CMMS)

A CMMS is software used to manage the upkeep of buildings, equipment and other assets. It helps teams plan maintenance, handle repairs, track work orders and stay compliant with safety and regulatory standards.

Instead of relying on spreadsheets or manual tracking, a CMMS gives you a central, real-time view of your maintenance operations. It helps reduce costs, increase asset lifespan and improve service response.

What it helps you do

  • Schedule and automate planned maintenance

  • Record faults, repairs and servicing

  • Monitor asset condition and performance

  • Manage stock levels of parts and consumables

  • Provide audit trails for compliance

Key features

  • Work order management – Create, assign and track maintenance jobs in real time

  • Preventive and predictive maintenance – Avoid breakdowns with automated alerts

  • Asset tracking – Monitor asset location, history and warranty status

  • Inventory management – Keep parts in stock and control ordering

  • Mobile access – Let field teams log updates on site

  • Reporting – Generate audit-ready logs for inspections and compliance

CMMS vs IWMS

CMMS focuses on maintenance and asset tracking. IWMS platforms like Concerto include CMMS tools but also cover space planning, sustainability and broader estate management. For teams needing more than maintenance alone, IWMS offers an all-in-one solution.

How Concerto supports CMMS

Concerto's IWMS includes full CMMS functionality, plus:

  • AI-powered predictive maintenance

  • Integration with smart sensors for real-time asset data

  • Easy-to-use mobile app for technicians

  • Automated compliance checks and reporting

  • Scalable cloud access across multi-site estates

The result? Lower costs, fewer faults and better control of your buildings and equipment without the paperwork.