Computer-aided facilities management (CAFM)

A CAFM system is a digital platform that helps organisations efficiently manage their facilities and estate-related operations. It typically includes tools for logging and tracking reactive maintenance, scheduling planned preventative tasks (PPM), managing assets and compliance and supporting space planning and lease administration. Modern CAFM systems, such as Concerto, also integrate with mobile apps, IoT sensors and finance systems to streamline operations, reduce downtime, and provide real-time insight into performance. By consolidating these functions into one place, CAFM empowers estates teams to deliver smarter, safer and more cost-effective environments.