Choosing the right IWMS (Integrated Workplace Management System
This is a critical decision for any organisation managing complex estates, assets, and workplaces. The right platform can unlock cost savings, improve space utilisation, support compliance, and give leadership the visibility they need to make better decisions. The wrong one can add complexity, cost, and frustration.
At Concerto, we work with organisations every day to help them select, implement, and get real value from IWMS solutions. Here's what we believe you should consider when choosing the right IWMS for your organisation.
1. Start with your organisational goals
Before comparing IWMS software features, be clear on what you're trying to achieve. Are you focused on cost reduction, better space utilisation, compliance, sustainability reporting, or supporting hybrid working?
Many organisations fall into the trap of choosing an IWMS based on functionality alone. At Concerto, we start with outcomes - aligning your IWMS to your operational, financial, and strategic goals so the system supports the business, not the other way around.
2. Look for a true integrated IWMS platform
A genuine IWMS should bring together space management, asset management, maintenance, lease management, and reporting in one connected platform.
Disconnected modules or bolt-on tools often lead to duplicated data and limited insight. Concerto helps organisations assess whether an IWMS is truly integrated and scalable - ensuring it can grow with your estate and adapt as workplace needs change.
3. Ease of use matters more than you think
An IWMS is only effective if people actually use it. User experience, intuitive workflows, and clear reporting are essential - especially for facilities teams, estates teams, and senior stakeholders.
We prioritise IWMS platforms that are practical, user-friendly, and designed for real operational use, not just technical capability. Adoption is key to real ROI.
4. Data, reporting, and insight
One of the biggest benefits of an IWMS is access to accurate, real-time data. The right system should give you confidence in your data and turn it into actionable insight - from space utilisation and asset performance to compliance and ESG reporting.
At Concerto, we focus heavily on data quality, reporting structures, and dashboards that support decision-making at every level of the organisation.
5. Implementation and ongoing support
IWMS implementation is where many projects struggle. A successful IWMS isn't just about the software - it's about change management, data migration, training, and ongoing optimisation.
Concerto acts as a long-term partner, not just a system provider.
We support organisations through selection, implementation, and continuous improvement, ensuring the IWMS delivers measurable value over time.
Choosing IWMS with confidence
Selecting the right IWMS is about more than ticking boxes. It's about choosing a solution and a partner that understands your organisation, your estate, and your future direction.
At Concerto, we help organisations cut through complexity and choose IWMS solutions that work in practice, not just on paper. If you're considering IWMS or reviewing your current system, our team can help you make the right choice with confidence.
Book a demo with Concerto to see how the right IWMS can support your organisation's goals.
