Concerto is delighted to announce that it has been selected by the luxury hotel group Apex Hotels for the provision and long-term support of its market-leading CAFM solution. This partnership represents an important milestone for both organisations, bringing together Apex Hotels' commitment to operational excellence with Concerto's proven track record in delivering robust, intuitive and highly scalable property and facilities management technology.
Transforming Facilities Operations Through Smart, Connected Technology
Apex Hotels will adopt the full Concerto CAFM platform to streamline and optimise all aspects of core property and facilities information management, asset tracking and end-to-end job management. The system will also incorporate integrated IoT monitoring technology, allowing the business to capture real-time data, automate processes and gain a deeper understanding of asset performance across its portfolio. This will support greater operational visibility, faster decision-making and improved guest experience across all hotel locations.
Business Development Representative Shannon McHugh commented, “I'm thrilled that Apex Hotels has selected Concerto to replace its legacy systems. Concerto will help revolutionise the way Apex manage their statutory and non-statutory maintenance processes, bringing together smarter workflows, centralised information and connected IoT data streams to create autonomous actionable notifications and jobs. This move will ultimately empower their teams, reduce manual effort and support a more strategic approach to facilities management.”
Concerto is an award-winning CAFM solution, trusted by corporate landlords, occupiers and major organisations across the UK to manage commercial and statutory risk, gain complete oversight of asset performance, and create more efficient, data-driven estates. With its flexible architecture, powerful reporting capabilities and user-friendly interface, Concerto continues to support clients in driving compliance, improving productivity and achieving long-term operational resilience.
