From reactive to remarkable: How Wagamama took control of their estate with Concerto
When your restaurants are serving up sizzling noodles to thousands every day, the last thing you want is operational complexity slowing you down.
Wagamama, with over 130 locations across the UK, had a challenge. Their lease data was fragmented, tucked away in outdated platforms and clunky spreadsheets. Key dates like break clauses and step-rent triggers? Hidden. Risks? High. Efficiency? Not so much.
They needed a smarter way to manage their estate. One that gave their people insight, not headaches.
Enter Concerto: A platform as bold as their flavours
Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.
With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.
And the magic doesn't stop there.
- Mobile inspections with our app, Mobiess? Easy.
- Bespoke reporting and benchmarking? Built-in.
- External partner access? No extra cost.
It's smart. It's simple. It's estate management, finally done right.
What does this mean for Wagamama?
They're in control of their data—no more chasing paper trails.
They see risks before they become problems.
They've unlocked the power to scale, stress-free.
A platform built for ambition
Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.
Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.
Ready to take control?
Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.
Let's talk about your estate
Or just give us a call. We'll show you how Concerto makes the complex, simple.
Enter Concerto: A platform as bold as their flavours
Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.
With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.
And the magic doesn't stop there.
- Mobile inspections with our app, Mobiess? Easy.
- Bespoke reporting and benchmarking? Built-in.
- External partner access? No extra cost.
It's smart. It's simple. It's estate management, finally done right.
What does this mean for Wagamama?
They're in control of their data—no more chasing paper trails.
They see risks before they become problems.
They've unlocked the power to scale, stress-free.
A platform built for ambition
Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.
Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.
Ready to take control?
Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.
Let's talk about your estate
Or just give us a call. We'll show you how Concerto makes the complex, simple.
What our customers think
Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.
Thanks for the training today, great session and well received by the whole team.
I just want to rewatch the demo you did yesterday (it was THAT good!).
I have tested and everything is pulling across as it should. THANKYOU THANKYOU THANKYOU - To all of you for helping me out with this- I am literally crying with tears of joy!
The support we have received from Dave has been exceptional. His knowledge and the speed/detail of his responses make everything easy to understand.
It's becoming a bit of go-to software, particularly for local authorities and local government because we have such a diverse portfolio, and to capture that accurately is not easily done.
We are a challenging organisation to work with as you can imagine, which is why I wanted to share how Leo has done an amazing job to be committed at short notice, with all aspects of the project whether this be remotely or in person.
The Service Desk is always very responsive to tickets raised.
Super excited and impressed with what we can achieve.
Concerto has been a game-changer.
Concerto gives me real-time information and transparency of our statutory obligations.
When asked to do a change to the system at very short notice Dale was very helpful and got the job done!!
It is a credit to Concerto that the technology and usability of the software is both comprehensive and user-friendly.