From complexity to clarity: Centralising a £100 million estate strategy

University of Warwick

With a campus spanning 290 hectares, multiple sites and more than 30,000 people, the University of Warwick needed a smarter, more connected way to manage its estate. A growing pipeline of projects and the need for real-time oversight made it clear: fragmented systems weren't enough.

That's why they turned to Concerto.

 

Warick University

One platform, total control

The estates team needed visibility across budgets, timelines and documents. Concerto provided a single, flexible platform that brought everything together in one place.

Initially focused on project and cost management, the implementation quickly expanded to support a much broader estate strategy. Today, Concerto gives Warwick:

  • Live tracking of a £100m+ capital programme
  • Integration with internal finance systems
  • Real-time reporting for spend, progress and risks
  • Centralised document management with full version control

From on-site teams to external consultants, everyone works from the same up-to-date information, wherever they are.

“Concerto has helped us move from fragmented processes to connected progress. Everyone's on the same page.”

Designed to scale with the University

Warwick's success wasn't just down to the software. It was the way they shaped it to fit their needs. The team rethought their workflows, aligned processes and tailored the platform around how they actually work.

The results:

  • High adoption from internal staff and external contractors
  • Clearer communication with stakeholders
  • Full confidence in cost control and programme delivery

Concerto now underpins Warwick's estates operation. It's not just a system. It's a strategic asset.

A smarter way to manage your estate

Whether you oversee a campus, a council or a corporate portfolio, Concerto helps you move from scattered data to strategic clarity faster, together.

Talk to our team

Or book a live walkthrough of how Concerto supports forward-thinking estates like Warwick.

 

Request your personal demo

One platform, total control

The estates team needed visibility across budgets, timelines and documents. Concerto provided a single, flexible platform that brought everything together in one place.

Initially focused on project and cost management, the implementation quickly expanded to support a much broader estate strategy. Today, Concerto gives Warwick:

  • Live tracking of a £100m+ capital programme

  • Integration with internal finance systems

  • Real-time reporting for spend, progress and risks

  • Centralised document management with full version control

From on-site teams to external consultants, everyone works from the same up-to-date information, wherever they are.

“Concerto has helped us move from fragmented processes to connected progress. Everyone's on the same page.”

 

Designed to scale with the University

Warwick's success wasn't just down to the software. It was the way they shaped it to fit their needs. The team rethought their workflows, aligned processes and tailored the platform around how they actually work.

The results:

  • High adoption from internal staff and external contractors

  • Clearer communication with stakeholders

  • Full confidence in cost control and programme delivery

Concerto now underpins Warwick's estates operation. It's not just a system. It's a strategic asset.

A smarter way to manage your estate

Whether you oversee a campus, a council or a corporate portfolio, Concerto helps you move from scattered data to strategic clarity faster, together.

Talk to our team

Or book a live walkthrough of how Concerto supports forward-thinking estates like Warwick.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

The Service Desk is always very responsive to tickets raised.

Tracey Squirrell
Assistant Building Liaison Officer

Concerto gives me real-time information and transparency of our statutory obligations.

Laura Birnbaum
Assistant Director of Property & TSS

Without the dedication of Concerto we would not be able to function in these unprecedented times!

Mike Higginson
Framework Manager

Good forums involving other authorities.

Michael Beswick
Property Information & Systems Manager

The Service Desk is always very responsive to tickets raised.

Karen Palmer
Senior Operational Support Officer

We appreciate your professionalism and all of your assistance, we cannot thank you enough!

Tia Willis-Jones
Functional Developer

Concerto proved invaluable to the Bermuda Government Estates and Building team to allow them to continue to work from home and access their work online.

Steve Conway
Chief Surveyor, Dept of Public Land & Buildings, Ministry of Works

Your teams have been absolutely brilliant and have made the switch possible, working with our techies and speaking in a language beyond me.

Steve Sproat

The support we have received from Dave has been exceptional. His knowledge and the speed/detail of his responses make everything easy to understand.

Gemma Cain
Senior Asset Management Officer

Thank you for your patience and support, we were only saying last week how much we value you and enjoy working with you.

Darren Maplesden

Kudos to Concerto, they really show how such a question set should be approached.

I know I've said it a million times but on our own side I'm so happy how things are going and personally, I can't speak highly enough of Will.

Mark Dovey
Resources Directorate

Let's start the conversation

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