From complexity to clarity: Centralising a £100 million estate strategy

University of Warwick

With a campus spanning 290 hectares, multiple sites and more than 30,000 people, the University of Warwick needed a smarter, more connected way to manage its estate. A growing pipeline of projects and the need for real-time oversight made it clear: fragmented systems weren't enough.

That's why they turned to Concerto.

 

Warick University

One platform, total control

The estates team needed visibility across budgets, timelines and documents. Concerto provided a single, flexible platform that brought everything together in one place.

Initially focused on project and cost management, the implementation quickly expanded to support a much broader estate strategy. Today, Concerto gives Warwick:

  • Live tracking of a £100m+ capital programme
  • Integration with internal finance systems
  • Real-time reporting for spend, progress and risks
  • Centralised document management with full version control

From on-site teams to external consultants, everyone works from the same up-to-date information, wherever they are.

“Concerto has helped us move from fragmented processes to connected progress. Everyone's on the same page.”

Designed to scale with the University

Warwick's success wasn't just down to the software. It was the way they shaped it to fit their needs. The team rethought their workflows, aligned processes and tailored the platform around how they actually work.

The results:

  • High adoption from internal staff and external contractors
  • Clearer communication with stakeholders
  • Full confidence in cost control and programme delivery

Concerto now underpins Warwick's estates operation. It's not just a system. It's a strategic asset.

A smarter way to manage your estate

Whether you oversee a campus, a council or a corporate portfolio, Concerto helps you move from scattered data to strategic clarity faster, together.

Talk to our team

Or book a live walkthrough of how Concerto supports forward-thinking estates like Warwick.

 

One platform, total control

The estates team needed visibility across budgets, timelines and documents. Concerto provided a single, flexible platform that brought everything together in one place.

Initially focused on project and cost management, the implementation quickly expanded to support a much broader estate strategy. Today, Concerto gives Warwick:

  • Live tracking of a £100m+ capital programme

  • Integration with internal finance systems

  • Real-time reporting for spend, progress and risks

  • Centralised document management with full version control

From on-site teams to external consultants, everyone works from the same up-to-date information, wherever they are.

“Concerto has helped us move from fragmented processes to connected progress. Everyone's on the same page.”

 

Designed to scale with the University

Warwick's success wasn't just down to the software. It was the way they shaped it to fit their needs. The team rethought their workflows, aligned processes and tailored the platform around how they actually work.

The results:

  • High adoption from internal staff and external contractors

  • Clearer communication with stakeholders

  • Full confidence in cost control and programme delivery

Concerto now underpins Warwick's estates operation. It's not just a system. It's a strategic asset.

A smarter way to manage your estate

Whether you oversee a campus, a council or a corporate portfolio, Concerto helps you move from scattered data to strategic clarity faster, together.

Talk to our team

Or book a live walkthrough of how Concerto supports forward-thinking estates like Warwick.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

You guys have been superb. Our onboarding consultant, Rachel, gets a special mention.

Mike Crawford
Estates Manager

Thank you so very much for dedicating yourself to us for the last few days.

Zoe Curtis
Director of Visitor and Venue Services

You can be rest assured that you'll be looked after.

Karl Goodenough
Hard Services Operations Manager

So much information, but the way you presented it meant it was easily retained.

Stephen Finch
Building Services Contract Manager

Excited at the opportunities that Concerto presents them with for delivering real business improvement and change.

Denise Wood
Registrar

In terms of when we go to Concerto with something we think we need, their skills at working with us to provide solutions but not always ones that cost us money.

Kirtsy Fleming
Corporate Asset Management Team

The support we have received from Dave has been exceptional. His knowledge and the speed/detail of his responses make everything easy to understand.

Helen Bell
Transformation Project Manager

Concerto has been a real success in ensuring the team has access to information.

Ross Macdonald
Planned Improvement & M&E Services Team Principal

Kudos to Concerto, they really show how such a question set should be approached.

When asked to do a change to the system at very short notice Dale was very helpful and got the job done!!

Simon Retter
AMS Project Support Officer

The Service Desk is always very responsive to tickets raised.

Tracey Squirrell
Assistant Building Liaison Officer

Amazing product, incredible team.

Neil Rennison
Head of Facilities and Maintenance

Let's start the conversation

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