From complexity to clarity: Centralising a £100 million estate strategy

University of Warwick

With a campus spanning 290 hectares, multiple sites and more than 30,000 people, the University of Warwick needed a smarter, more connected way to manage its estate. A growing pipeline of projects and the need for real-time oversight made it clear: fragmented systems weren't enough.

That's why they turned to Concerto.

 

Warick University

One platform, total control

The estates team needed visibility across budgets, timelines and documents. Concerto provided a single, flexible platform that brought everything together in one place.

Initially focused on project and cost management, the implementation quickly expanded to support a much broader estate strategy. Today, Concerto gives Warwick:

  • Live tracking of a £100m+ capital programme
  • Integration with internal finance systems
  • Real-time reporting for spend, progress and risks
  • Centralised document management with full version control

From on-site teams to external consultants, everyone works from the same up-to-date information, wherever they are.

“Concerto has helped us move from fragmented processes to connected progress. Everyone's on the same page.”

Designed to scale with the University

Warwick's success wasn't just down to the software. It was the way they shaped it to fit their needs. The team rethought their workflows, aligned processes and tailored the platform around how they actually work.

The results:

  • High adoption from internal staff and external contractors
  • Clearer communication with stakeholders
  • Full confidence in cost control and programme delivery

Concerto now underpins Warwick's estates operation. It's not just a system. It's a strategic asset.

A smarter way to manage your estate

Whether you oversee a campus, a council or a corporate portfolio, Concerto helps you move from scattered data to strategic clarity faster, together.

Talk to our team

Or book a live walkthrough of how Concerto supports forward-thinking estates like Warwick.

 

One platform, total control

The estates team needed visibility across budgets, timelines and documents. Concerto provided a single, flexible platform that brought everything together in one place.

Initially focused on project and cost management, the implementation quickly expanded to support a much broader estate strategy. Today, Concerto gives Warwick:

  • Live tracking of a £100m+ capital programme

  • Integration with internal finance systems

  • Real-time reporting for spend, progress and risks

  • Centralised document management with full version control

From on-site teams to external consultants, everyone works from the same up-to-date information, wherever they are.

“Concerto has helped us move from fragmented processes to connected progress. Everyone's on the same page.”

 

Designed to scale with the University

Warwick's success wasn't just down to the software. It was the way they shaped it to fit their needs. The team rethought their workflows, aligned processes and tailored the platform around how they actually work.

The results:

  • High adoption from internal staff and external contractors

  • Clearer communication with stakeholders

  • Full confidence in cost control and programme delivery

Concerto now underpins Warwick's estates operation. It's not just a system. It's a strategic asset.

A smarter way to manage your estate

Whether you oversee a campus, a council or a corporate portfolio, Concerto helps you move from scattered data to strategic clarity faster, together.

Talk to our team

Or book a live walkthrough of how Concerto supports forward-thinking estates like Warwick.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

Good forums involving other authorities.

Michael Beswick
Property Information & Systems Manager

The Service Desk is always very responsive to tickets raised.

Tracey Squirrell
Assistant Building Liaison Officer

The Service Desk is always very responsive to tickets raised.

Karen Palmer
Senior Operational Support Officer

Thank you for your patience and support, we were only saying last week how much we value you and enjoy working with you.

Darren Maplesden

Phil has been really instrumental in helping to move the ERP integration work forward.

Veronica Watling
Project Manager - Transformation

Working with you does not feel like a battle as some projects do with suppliers but definitely more of a partnership.

Veronica Watling
Project Manager - Transformation

She's adept at resolving matters on the fly and demonstrates a remarkable ability to turn things around swiftly while maintaining clear and articulate communication.

Thomas Spriggs
Commercial Lead

Concerto has been a real success in ensuring the team has access to information.

Ross Macdonald
Planned Improvement & M&E Services Team Principal

I have tested and everything is pulling across as it should. THANKYOU THANKYOU THANKYOU - To all of you for helping me out with this- I am literally crying with tears of joy!

Tisha Jardine
Facilities Helpdesk Manager

The best onboarding consultant we ever had.

Thierry Lambert

I once again am in awe.

Amelia Paine
Business Intelligence Manager

Bringing Concerto data together with wider business datasets in our enterprise data warehouse has unlocked powerful insights, helping us make smarter, quicker decisions across the organisation. Spot On.

Stuart Truman
Product Owner

Let's start the conversation

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