Connecting the dots across a diverse estate with Concerto

Gateshead Council manages a large and varied property portfolio. From schools and offices to land sales and long-term regeneration. With growing demands and a need for better visibility, the Council looked for a single system to bring everything together.
They chose Concerto.
One platform. Every asset. Real control.
The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.
The platform supports:
- A single, central record for all operational and non-operational assets
- Custom workflows for acquisitions, disposals, capital works and maintenance
- Controlled access for stakeholders with tracked changes and shared documentation
“Concerto has helped us transform how we manage property—not just for today, but for the future too.”
From data to decisions
With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:
- Project progress and programme status
- Asset performance and maintenance history
- Tenancy and occupancy management
Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.
Smarter estates, stronger outcomes
Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.
Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.
One platform. Every asset. Real control.
The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.
The platform supports:
-
A single, central record for all operational and non-operational assets
-
Custom workflows for acquisitions, disposals, capital works and maintenance
-
Controlled access for stakeholders with tracked changes and shared documentation
“Concerto has helped us transform how we manage property—not just for today, but for the future too.”
From data to decisions
With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:
-
Project progress and programme status
-
Asset performance and maintenance history
-
Tenancy and occupancy management
Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.
Smarter estates, stronger outcomes
Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.
Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.
What our customers think
Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.
The ability to adapt the system to the diverse requirements of the Trust has been the major benefit.
Working with you does not feel like a battle as some projects do with suppliers but definitely more of a partnership.
I know I've said it a million times but on our own side I'm so happy how things are going and personally, I can't speak highly enough of Will.
Concerto proved invaluable to the Bermuda Government Estates and Building team to allow them to continue to work from home and access their work online.
Super excited and impressed with what we can achieve.
Amazing product, incredible team.
Thank you so very much for dedicating yourself to us for the last few days.
The Service Desk is always very responsive to tickets raised.
We appreciate your professionalism and all of your assistance, we cannot thank you enough!
Excited at the opportunities that Concerto presents them with for delivering real business improvement and change.
The support Desk is fabulous.
The best onboarding consultant we ever had.