The process: structured, supported and scalable
EMR's rollout followed a clear, focused approach:
- Legacy data migrated with minimal disruption
- Workshops to shape the system around EMR's workflows
- Training to ensure confident day-to-day use across teams
That groundwork now supports a platform that adapts as EMR's needs evolve with continuous improvements driven by real-world insight.
Driving results across the network
With Concerto in place, EMR benefits from:
- Centralised oversight of all estate operations
- More reliable compliance and maintenance tracking
- Quicker resolution of on-site issues
- Accurate reporting to inform planning and investment
Whether it's a major station or a trackside asset, EMR has the tools to keep everything running smoothly.
Thanks for all the support from everyone at Concerto.
We appreciate your professionalism and all of your assistance, we cannot thank you enough!
Working with you does not feel like a battle as some projects do with suppliers but definitely more of a partnership.
Excited at the opportunities that Concerto presents them with for delivering real business improvement and change.
When asked to do a change to the system at very short notice Dale was very helpful and got the job done!!
We cannot thank you enough.
So much information, but the way you presented it meant it was easily retained.
The best property management/CAFM system on the market.
Wow, that is fantastic and very quick service.
The Service Desk is always very responsive to tickets raised.
We are pleased to see the innovation coming out of Concerto … keep up the great work!
