How Concerto helps drive smarter property decisions across a growing coastal town

Blackpool Council

Blackpool isn't just a seaside destination. It's a place with a clear plan for growth. With major ambitions for regeneration, housing and infrastructure, the Council needed a system to help turn strategy into action.

They chose Concerto.

 

Blackpool

From plans to progress, all in one platform

Since 2007, Blackpool Council has used Concerto to manage its property estate more efficiently. What began as a way to centralise data is now a key part of how the Council delivers across departments.

Over 250 users rely on the platform to:

  • Manage property assets across the portfolio
  • Log site activity in real time using mobile devices
  • Streamline processes and standardise workflows
  • Reduce admin while increasing control and visibility

“Concerto gives us a single source of truth across our portfolio and it's so intuitive, the entire team is on board.”

Less time on admin, more time delivering value

Concerto has become part of daily working life. Engineers and surveyors record work on site, processes run smoothly and teams have the clarity they need to move quickly and confidently.

  • High adoption with minimal training
  • Clear audit trails and real-time updates
  • A model of best practice now shared with peers across the UK

This isn't just about saving time. It's about building capability. Concerto helps Blackpool Council work smarter, stay focused and deliver against long-term goals.

Supporting regeneration, every step of the way

From strategy to operations, Concerto gives Blackpool Council the tools to manage its estate, stay compliant and support its wider ambitions for the community.

Ready to do the same?

Talk to our team about how Concerto can support your council's goals.

Request your personal demo

From plans to progress, all in one platform

Since 2007, Blackpool Council has used Concerto to manage its property estate more efficiently. What began as a way to centralise data is now a key part of how the Council delivers across departments.

Over 250 users rely on the platform to:

  • Manage property assets across the portfolio

  • Log site activity in real time using mobile devices

  • Streamline processes and standardise workflows

  • Reduce admin while increasing control and visibility

“Concerto gives us a single source of truth across our portfolio and it's so intuitive, the entire team is on board.”

 

Less time on admin, more time delivering value

Concerto has become part of daily working life. Engineers and surveyors record work on site, processes run smoothly and teams have the clarity they need to move quickly and confidently.

  • High adoption with minimal training

  • Clear audit trails and real-time updates

  • A model of best practice now shared with peers across the UK

This isn't just about saving time. It's about building capability. Concerto helps Blackpool Council work smarter, stay focused and deliver against long-term goals.

Supporting regeneration, every step of the way

From strategy to operations, Concerto gives Blackpool Council the tools to manage its estate, stay compliant and support its wider ambitions for the community.

Ready to do the same?
Talk to our team about how Concerto can support your council's goals.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

Concerto proved invaluable to the Bermuda Government Estates and Building team to allow them to continue to work from home and access their work online.

Steve Conway
Chief Surveyor, Dept of Public Land & Buildings, Ministry of Works

Amazing product, incredible team.

Neil Rennison
Head of Facilities and Maintenance

Excited at the opportunities that Concerto presents them with for delivering real business improvement and change.

Ed Curley
Project Manager AMS

Concerto enables us to make informed decision on our land and property interests. We now meet our legal obligations through transparent data. Without Concerto we would otherwise struggle.

Andrew Stirling
Head of Corporate Estates

The best onboarding consultant we ever had.

Thierry Lambert

Thank you for your patience and support, we were only saying last week how much we value you and enjoy working with you.

Darren Maplesden

Good forums involving other authorities.

Michael Beswick
Property Information & Systems Manager

Without it I don't think we'd be able to do our jobs as effectively as we do.

Keith Bradford
PMO, Commercial and Design Lead

Bringing Concerto data together with wider business datasets in our enterprise data warehouse has unlocked powerful insights, helping us make smarter, quicker decisions across the organisation. Spot On.

Stuart Truman
Product Owner

GAME CHANGER compared to our current solution.

Thanks for all the support from everyone at Concerto.

Mark Dovey
Resources Directorate

We appreciate your professionalism and all of your assistance, we cannot thank you enough!

Tia Willis-Jones
Functional Developer

Let's start the conversation

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