From reactive to remarkable: How Wagamama took control of their estate with Concerto
When your restaurants are serving up sizzling noodles to thousands every day, the last thing you want is operational complexity slowing you down.
Wagamama, with over 130 locations across the UK, had a challenge. Their lease data was fragmented, tucked away in outdated platforms and clunky spreadsheets. Key dates like break clauses and step-rent triggers? Hidden. Risks? High. Efficiency? Not so much.
They needed a smarter way to manage their estate. One that gave their people insight, not headaches.
Enter Concerto: A platform as bold as their flavours
Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.
With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.
And the magic doesn't stop there.
- Mobile inspections with our app, Mobiess? Easy.
- Bespoke reporting and benchmarking? Built-in.
- External partner access? No extra cost.
It's smart. It's simple. It's estate management, finally done right.
What does this mean for Wagamama?
They're in control of their data—no more chasing paper trails.
They see risks before they become problems.
They've unlocked the power to scale, stress-free.
A platform built for ambition
Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.
Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.
Ready to take control?
Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.
Let's talk about your estate
Or just give us a call. We'll show you how Concerto makes the complex, simple.
Enter Concerto: A platform as bold as their flavours
Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.
With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.
And the magic doesn't stop there.
- Mobile inspections with our app, Mobiess? Easy.
- Bespoke reporting and benchmarking? Built-in.
- External partner access? No extra cost.
It's smart. It's simple. It's estate management, finally done right.
What does this mean for Wagamama?
They're in control of their data—no more chasing paper trails.
They see risks before they become problems.
They've unlocked the power to scale, stress-free.
A platform built for ambition
Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.
Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.
Ready to take control?
Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.
Let's talk about your estate
Or just give us a call. We'll show you how Concerto makes the complex, simple.
What our customers think
Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.
You have a great team at Concerto.
She's adept at resolving matters on the fly and demonstrates a remarkable ability to turn things around swiftly while maintaining clear and articulate communication.
You guys have been superb. Our onboarding consultant, Rachel, gets a special mention.
Kudos to Concerto, they really show how such a question set should be approached.
Thanks for the training today, great session and well received by the whole team.
Concerto has been a game-changer.
We are a challenging organisation to work with as you can imagine, which is why I wanted to share how Leo has done an amazing job to be committed at short notice, with all aspects of the project whether this be remotely or in person.
You have a great team at Concerto.
Working with you does not feel like a battle as some projects do with suppliers but definitely more of a partnership.
The approach and level of customer service from your team of late has stood out.
The support Desk is fabulous.
It's becoming a bit of go-to software, particularly for local authorities and local government because we have such a diverse portfolio, and to capture that accurately is not easily done.