From reactive to remarkable: How Wagamama took control of their estate with Concerto
When your restaurants are serving up sizzling noodles to thousands every day, the last thing you want is operational complexity slowing you down.
Wagamama, with over 130 locations across the UK, had a challenge. Their lease data was fragmented, tucked away in outdated platforms and clunky spreadsheets. Key dates like break clauses and step-rent triggers? Hidden. Risks? High. Efficiency? Not so much.
They needed a smarter way to manage their estate. One that gave their people insight, not headaches.
Enter Concerto: A platform as bold as their flavours
Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.
With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.
And the magic doesn't stop there.
- Mobile inspections with our app, Mobiess? Easy.
- Bespoke reporting and benchmarking? Built-in.
- External partner access? No extra cost.
It's smart. It's simple. It's estate management, finally done right.
What does this mean for Wagamama?
They're in control of their data—no more chasing paper trails.
They see risks before they become problems.
They've unlocked the power to scale, stress-free.
A platform built for ambition
Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.
Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.
Ready to take control?
Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.
Let's talk about your estate
Or just give us a call. We'll show you how Concerto makes the complex, simple.
Enter Concerto: A platform as bold as their flavours
Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.
With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.
And the magic doesn't stop there.
- Mobile inspections with our app, Mobiess? Easy.
- Bespoke reporting and benchmarking? Built-in.
- External partner access? No extra cost.
It's smart. It's simple. It's estate management, finally done right.
What does this mean for Wagamama?
They're in control of their data—no more chasing paper trails.
They see risks before they become problems.
They've unlocked the power to scale, stress-free.
A platform built for ambition
Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.
Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.
Ready to take control?
Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.
Let's talk about your estate
Or just give us a call. We'll show you how Concerto makes the complex, simple.
What our customers think
Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.
Excited at the opportunities that Concerto presents them with for delivering real business improvement and change.
Phil has been really instrumental in helping to move the ERP integration work forward.
Without it I don't think we'd be able to do our jobs as effectively as we do.
We appreciate your professionalism and all of your assistance, we cannot thank you enough!
We are pleased to see the innovation coming out of Concerto … keep up the great work!
The best onboarding consultant we ever had.
Thank you so very much for dedicating yourself to us for the last few days.
You guys have been superb. Our onboarding consultant, Rachel, gets a special mention.
Dave's technical knowledge, ability to clearly explain matters and timely email updates alongside Rachel's customer focused approach and network of colleagues within Concerto were fully appreciated by the City of London team.
You can be rest assured that you'll be looked after.
Thanks for all the support from everyone at Concerto.
I have tested and everything is pulling across as it should. THANKYOU THANKYOU THANKYOU - To all of you for helping me out with this- I am literally crying with tears of joy!