From reactive to remarkable: How Wagamama took control of their estate with Concerto

Wagamama

When your restaurants are serving up sizzling noodles to thousands every day, the last thing you want is operational complexity slowing you down.

Wagamama, with over 130 locations across the UK, had a challenge. Their lease data was fragmented, tucked away in outdated platforms and clunky spreadsheets. Key dates like break clauses and step-rent triggers? Hidden. Risks? High. Efficiency? Not so much.

They needed a smarter way to manage their estate. One that gave their people insight, not headaches.

Wagamama

Enter Concerto: A platform as bold as their flavours

Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.

With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.

And the magic doesn't stop there.

  • Mobile inspections with our app, Mobiess? Easy.
  • Bespoke reporting and benchmarking? Built-in.
  • External partner access? No extra cost.

It's smart. It's simple. It's estate management, finally done right.

What does this mean for Wagamama?

They're in control of their data—no more chasing paper trails.

They see risks before they become problems.

They've unlocked the power to scale, stress-free.

A platform built for ambition

Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.

Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.

Ready to take control?

Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.

Let's talk about your estate

Or just give us a call. We'll show you how Concerto makes the complex, simple.

Enter Concerto: A platform as bold as their flavours

Wagamama already knew the benefits of Bellrock's maintenance expertise. But they were ready to go further: owning their lease data, not just reacting to it.

With Concerto, they've now got a sleek, user-friendly command centre for their estate. Legal agreements, landlord responsibilities, key dates, it's all in one place. Real-time dashboards give Erin and her team instant clarity, while automated notifications keep them ahead of the curve.

And the magic doesn't stop there.

  • Mobile inspections with our app, Mobiess? Easy.
  • Bespoke reporting and benchmarking? Built-in.
  • External partner access? No extra cost.

It's smart. It's simple. It's estate management, finally done right.

What does this mean for Wagamama?

They're in control of their data—no more chasing paper trails.

They see risks before they become problems.

They've unlocked the power to scale, stress-free.

A platform built for ambition

Wagamama's story isn't unique. It's just ahead of the curve. From national retailers to lifesaving ambulance services, Concerto is redefining what it means to manage a modern estate.

Our clients choose Concerto because they want more than just software. They want a partner. A platform. And a plan for tomorrow.

Ready to take control?

Whether your estate is made of restaurants, retail, or regional hubs, Concerto makes it easier to manage what matters, today and tomorrow.

Let's talk about your estate

Or just give us a call. We'll show you how Concerto makes the complex, simple.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

Kudos to Concerto, they really show how such a question set should be approached.

I once again am in awe.

Amelia Paine
Business Intelligence Manager

We cannot thank you enough.

Tia Willis-Jones
Functional Developer

Super excited and impressed with what we can achieve.

Aydin Sipaloglu
Assistant Director Property

Concerto enables us to make informed decision on our land and property interests. We now meet our legal obligations through transparent data. Without Concerto we would otherwise struggle.

Andrew Stirling
Head of Corporate Estates

You have a great team at Concerto.

Claire Norman
Project Office Manager

The support we have received from Dave has been exceptional. His knowledge and the speed/detail of his responses make everything easy to understand.

Gemma Cain
Senior Asset Management Officer

You have a great team at Concerto.

Claire Norman
Project Office Manager

The implementation of the Concerto Project & Programme system has improved our project planning and execution.

Claire Page
Head of Property

I know I've said it a million times but on our own side I'm so happy how things are going and personally, I can't speak highly enough of Will.

Mark Dovey
Resources Directorate

The support Desk is fabulous.

Marie Holroyde

I have tested and everything is pulling across as it should. THANKYOU THANKYOU THANKYOU - To all of you for helping me out with this- I am literally crying with tears of joy!

Tisha Jardine
Facilities Helpdesk Manager

Let's start the conversation

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