Connecting the dots across a diverse estate with Concerto

Gateshead Property Services

Gateshead Council manages a large and varied property portfolio. From schools and offices to land sales and long-term regeneration. With growing demands and a need for better visibility, the Council looked for a single system to bring everything together.

They chose Concerto.

Gateshead

One platform. Every asset. Real control.

The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.

The platform supports:

  • A single, central record for all operational and non-operational assets
  • Custom workflows for acquisitions, disposals, capital works and maintenance
  • Controlled access for stakeholders with tracked changes and shared documentation

“Concerto has helped us transform how we manage property—not just for today, but for the future too.”

From data to decisions

With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:

  • Project progress and programme status
  • Asset performance and maintenance history
  • Tenancy and occupancy management

Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.

 

Smarter estates, stronger outcomes

Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.

 

Looking for the same clarity?

Speak to our team about how Concerto can help you streamline property management and drive results that matter.

Request your personal demo

One platform. Every asset. Real control.

The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.

The platform supports:

  • A single, central record for all operational and non-operational assets

  • Custom workflows for acquisitions, disposals, capital works and maintenance

  • Controlled access for stakeholders with tracked changes and shared documentation

“Concerto has helped us transform how we manage property—not just for today, but for the future too.”

 

From data to decisions

With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:

  • Project progress and programme status

  • Asset performance and maintenance history

  • Tenancy and occupancy management

Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.

Smarter estates, stronger outcomes

Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.

Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

I have tested and everything is pulling across as it should. THANKYOU THANKYOU THANKYOU - To all of you for helping me out with this- I am literally crying with tears of joy!

Tisha Jardine
Facilities Helpdesk Manager

Kudos to Concerto, they really show how such a question set should be approached.

Concerto has been a game-changer.

Steve Swain
Asset Management Officer

Good forums involving other authorities.

Michael Beswick
Property Information & Systems Manager

The support we have received from Dave has been exceptional. His knowledge and the speed/detail of his responses make everything easy to understand.

Helen Bell
Transformation Project Manager

Concerto gives me real-time information and transparency of our statutory obligations.

Laura Birnbaum
Assistant Director of Property & TSS

Concerto enables us to make informed decision on our land and property interests. We now meet our legal obligations through transparent data. Without Concerto we would otherwise struggle.

Andrew Stirling
Head of Corporate Estates

Thanks for all the support from everyone at Concerto.

Mark Dovey
Resources Directorate

The best property management/CAFM system on the market.

David Askew
Assets Information & Systems Team Leader

The implementation of the Concerto Project & Programme system has improved our project planning and execution.

Claire Page
Head of Property

Concerto proved invaluable to the Bermuda Government Estates and Building team to allow them to continue to work from home and access their work online.

Steve Conway
Chief Surveyor, Dept of Public Land & Buildings, Ministry of Works

Working with you does not feel like a battle as some projects do with suppliers but definitely more of a partnership.

Veronica Watling
Project Manager - Transformation

Let's start the conversation

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