Connecting the dots across a diverse estate with Concerto

Gateshead Council manages a large and varied property portfolio. From schools and offices to land sales and long-term regeneration. With growing demands and a need for better visibility, the Council looked for a single system to bring everything together.
They chose Concerto.

One platform. Every asset. Real control.
The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.
The platform supports:
- A single, central record for all operational and non-operational assets
- Custom workflows for acquisitions, disposals, capital works and maintenance
- Controlled access for stakeholders with tracked changes and shared documentation
“Concerto has helped us transform how we manage property—not just for today, but for the future too.”
From data to decisions
With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:
- Project progress and programme status
- Asset performance and maintenance history
- Tenancy and occupancy management
Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.
Smarter estates, stronger outcomes
Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.
Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.
One platform. Every asset. Real control.
The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.
The platform supports:
-
A single, central record for all operational and non-operational assets
-
Custom workflows for acquisitions, disposals, capital works and maintenance
-
Controlled access for stakeholders with tracked changes and shared documentation
“Concerto has helped us transform how we manage property—not just for today, but for the future too.”
From data to decisions
With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:
-
Project progress and programme status
-
Asset performance and maintenance history
-
Tenancy and occupancy management
Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.
Smarter estates, stronger outcomes
Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.
Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.
What our customers think
Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

Wow, that is fantastic and very quick service.

Concerto gives me real-time information and transparency of our statutory obligations.

GAME CHANGER compared to our current solution.

Bringing Concerto data together with wider business datasets in our enterprise data warehouse has unlocked powerful insights, helping us make smarter, quicker decisions across the organisation. Spot On.

The best onboarding consultant we ever had.
I have tested and everything is pulling across as it should. THANKYOU THANKYOU THANKYOU - To all of you for helping me out with this- I am literally crying with tears of joy!

Your teams have been absolutely brilliant and have made the switch possible, working with our techies and speaking in a language beyond me.

Concerto is awesome.

The support we have received from Dave has been exceptional. His knowledge and the speed/detail of his responses make everything easy to understand.

The ability to adapt the system to the diverse requirements of the Trust has been the major benefit.

I once again am in awe.

Dave's technical knowledge, ability to clearly explain matters and timely email updates alongside Rachel's customer focused approach and network of colleagues within Concerto were fully appreciated by the City of London team.