Connecting the dots across a diverse estate with Concerto

Gateshead Property Services

Gateshead Council manages a large and varied property portfolio. From schools and offices to land sales and long-term regeneration. With growing demands and a need for better visibility, the Council looked for a single system to bring everything together.

They chose Concerto.

Gateshead

One platform. Every asset. Real control.

The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.

The platform supports:

  • A single, central record for all operational and non-operational assets
  • Custom workflows for acquisitions, disposals, capital works and maintenance
  • Controlled access for stakeholders with tracked changes and shared documentation

“Concerto has helped us transform how we manage property—not just for today, but for the future too.”

From data to decisions

With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:

  • Project progress and programme status
  • Asset performance and maintenance history
  • Tenancy and occupancy management

Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.

 

Smarter estates, stronger outcomes

Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.

 

Looking for the same clarity?

Speak to our team about how Concerto can help you streamline property management and drive results that matter.

One platform. Every asset. Real control.

The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.

The platform supports:

  • A single, central record for all operational and non-operational assets

  • Custom workflows for acquisitions, disposals, capital works and maintenance

  • Controlled access for stakeholders with tracked changes and shared documentation

“Concerto has helped us transform how we manage property—not just for today, but for the future too.”

 

From data to decisions

With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:

  • Project progress and programme status

  • Asset performance and maintenance history

  • Tenancy and occupancy management

Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.

Smarter estates, stronger outcomes

Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.

Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

We would like to express our gratitude to the entire Concerto team for your continued and relentless support. Thank you.

Yatine Nagar
Estates Team

I just want to rewatch the demo you did yesterday (it was THAT good!).

Stephen Curtis
Technical Asset Officer

GAME CHANGER compared to our current solution.

Wow, that is fantastic and very quick service.

Concerto is awesome.

Mark Dovey
Resources Directorate

We are a challenging organisation to work with as you can imagine, which is why I wanted to share how Leo has done an amazing job to be committed at short notice, with all aspects of the project whether this be remotely or in person.

Karl Goodenough
Operational Manager

Kudos to Concerto, they really show how such a question set should be approached.

We appreciate your professionalism and all of your assistance, we cannot thank you enough!

Tia Willis-Jones
Functional Developer

Without the dedication of Concerto we would not be able to function in these unprecedented times!

Mike Higginson
Framework Manager

Concerto proved invaluable to the Bermuda Government Estates and Building team to allow them to continue to work from home and access their work online.

Steve Conway
Chief Surveyor, Dept of Public Land & Buildings, Ministry of Works

The support Desk is fabulous.

Marie Holroyde

When asked to do a change to the system at very short notice Dale was very helpful and got the job done!!

Simon Retter
AMS Project Support Officer

Let's start the conversation

concerto-shape-dark-2
concerto-shape-dark-2