Connecting the dots across a diverse estate with Concerto

Gateshead Property Services

Gateshead Council manages a large and varied property portfolio. From schools and offices to land sales and long-term regeneration. With growing demands and a need for better visibility, the Council looked for a single system to bring everything together.

They chose Concerto.

Gateshead

One platform. Every asset. Real control.

The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.

The platform supports:

  • A single, central record for all operational and non-operational assets
  • Custom workflows for acquisitions, disposals, capital works and maintenance
  • Controlled access for stakeholders with tracked changes and shared documentation

“Concerto has helped us transform how we manage property—not just for today, but for the future too.”

From data to decisions

With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:

  • Project progress and programme status
  • Asset performance and maintenance history
  • Tenancy and occupancy management

Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.

 

Smarter estates, stronger outcomes

Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.

 

Looking for the same clarity?

Speak to our team about how Concerto can help you streamline property management and drive results that matter.

One platform. Every asset. Real control.

The Property Services team, who also manage property data for external partners including Northumbria Police, use Concerto to streamline their estate strategy and daily operations.

The platform supports:

  • A single, central record for all operational and non-operational assets

  • Custom workflows for acquisitions, disposals, capital works and maintenance

  • Controlled access for stakeholders with tracked changes and shared documentation

“Concerto has helped us transform how we manage property—not just for today, but for the future too.”

 

From data to decisions

With Concerto, Gateshead Council doesn't just store information; they use it. Tailored reporting tools and dashboards provide clear, practical insight across:

  • Project progress and programme status

  • Asset performance and maintenance history

  • Tenancy and occupancy management

Additional integrations including GIS, CAD.net and Concerto Windows, extend functionality and remove the need for multiple systems. This cuts complexity, reduces cost and speeds up onboarding.

Smarter estates, stronger outcomes

Concerto gives Gateshead Council a flexible, scalable system that supports both day-to-day management and strategic planning. Whether it's tracking capital programmes or preparing for long-term regeneration, the right data is always to hand.

Looking for the same clarity?
Speak to our team about how Concerto can help you streamline property management and drive results that matter.

What our customers think

Our customers grow with us, which is why we proudly maintained 100% customer retention in both 2023 and 2024.

Thank you so very much for dedicating yourself to us for the last few days.

Zoe Curtis
Director of Visitor and Venue Services

You can be rest assured that you'll be looked after.

Karl Goodenough
Hard Services Operations Manager

Good forums involving other authorities.

Michael Beswick
Property Information & Systems Manager

Your teams have been absolutely brilliant and have made the switch possible, working with our techies and speaking in a language beyond me.

Steve Sproat

I know I've said it a million times but on our own side I'm so happy how things are going and personally, I can't speak highly enough of Will.

Mark Dovey
Resources Directorate

You have a great team at Concerto.

Claire Norman
Project Office Manager

Without the dedication of Concerto we would not be able to function in these unprecedented times!

Mike Higginson
Framework Manager

We cannot thank you enough.

Tia Willis-Jones
Functional Developer

Concerto gives me real-time information and transparency of our statutory obligations.

Laura Birnbaum
Assistant Director of Property & TSS

It's becoming a bit of go-to software, particularly for local authorities and local government because we have such a diverse portfolio, and to capture that accurately is not easily done.

Mark Davey
Asset Records Manager

Thank you for your patience and support, we were only saying last week how much we value you and enjoy working with you.

Darren Maplesden

We all came away feeling very confident that we’ll be well guided through this major project.

Mark Duggan
Head of Assets and Compliance

Let's start the conversation

concerto-shape-dark-2
concerto-shape-dark-2