Concerto provides technology as part of the £73 million joint venture Newport Norse
As the technology partner to property consultancy NPS Group, Concerto’s software is to play a central role in the property and facilities management aspect of a new 10 year, £7.3 million per year agreement between NPS, its sister company Norse Commercial Services (NCS), working together to deliver a single service for Newport City Council.
The joint venture operation will cover cleaning and facilities management – including planned and reactive building maintenance, portering and management of the Newport Indoor Market. Subsidiary company NPS Newport will also deliver strategic property services including Estates, Design, and Energy Management.
Concerto’s property and facilities management solution will integrate strategic property and planned / responsive repairs. It will initially be used for track and manage planned and reactive maintenance, managing suppliers and building up detailed ﬁnancial information on of the council’s assets. It will also be used to manage the council’s entire estates and design portfolio. The comprehensive but simple to use technology will allow the council’s assets to be managed centrally with one team and budget rather than by individual directorates.
“This is an exciting project to be a part of” says Concerto’s Managing Director, Kevan Davey. “We believe our property management solution delivered by NPS will assist the council in achieving their goals of a more streamlined management of its services. We are looking forward to working with NPS Newport and seeing the solution in use across the organisation.”
Simon Hersey, the Strategic Operations Director for NPS Newport said “This is an exciting new venture for NPS. Knowing we are using tried and tested software gives us the assurance that we can focus on service delivery from day one”.
The council owns approximately 400 buildings, including schools, leisure centres and administrative buildings, and more than 1,000 parcels of land.