Wandsworth Borough Council is the newest London Borough member of the Concerto user group, joining LB Islington, LB Kingston, LB Kensington & Chelsea, LB Waltham Forest and the London Pensions Authority.
The London Borough of Wansdworth has selected Concerto to facilitate the centralised management of Facilities, Estates, Assets and projects. The council sought a comprehensive CAFM system to support the management of their new FM contract, which is due to begin early 2016.
In addition to providing the council with a core Facilities Management help desk, the Concerto system will also:
One of the key requirements was to implement a system that is flexible and configurable in order to meet the council’s requirements. A further key requirement was to implement a system that is user friendly and obvious to use, not only for internal staff but also external suppliers and contractors who may not always be eligible for training.
Concerto’s Managing Director, Kevan Davey, explains, “The general principle of design is to provide a consistent, easy to use interface through taking many of the styling cues from modern web based social media sites. This approach means that the end users are generally comfortable with the use of the system from day one, which reduces the need for comprehensive training programmes.
He continues, “Being fully web based, rolling the system out to contractors, consultants and other stakeholders is easy with every type of user having a consistent look and feel. The System will allow the Council’s contractors and suppliers to use the system via their own devices for a variety of tasks associated with the provision of FM. They will have role defined home pages allows them to see the key information relevant to them and this information is controlled by the council.”
Access via mobile devices and remote laptops by contractors is a key part of the Concerto functionality. Suppliers can access their data on the system using their own devices without the need for organisations to insist of particular hardware.
“We are very pleased to have been selected by Wandsworth Council and welcome their users to our user group. We look forward to working together over the coming years”.