Award-Winning Tech That’s Changing the Game in Property Services

We’re thrilled to share that we, alongside our long-standing partners at Manchester University NHS Foundation Trust (MFT) took home the Partners in Technology award at the PFM Awards 2025. It’s a huge moment that celebrates not just the tech, but the trust and collaboration we’ve built over the years. 

Built with Purpose, Backed by Partnership 

Since 2017, we’ve worked shoulder-to-shoulder with MFT’s Estates & Facilities teams to shape Concerto into something truly NHS-first. It’s practical, sustainable, and designed around real clinical environments, not just imagined ones. 

This isn’t tech for tech’s sake. It’s a solution built with clinical teams, for clinical teams. 

Why Concerto Works 

Here’s what makes it stand out: 

• Premises Assurance Module: keeps FM aligned with clinical safety and compliance 
• Green Plan tools: help teams make smarter, more sustainable choices 
• Tailored mobile app: built for ease in fast-paced clinical settings 

 From compliance checks to carbon-conscious decisions, every feature is designed to put frontline staff in control, not the other way around. 

Real Impact, Every Day 

As MFT shared, since rolling out Concerto, their FM operations, from day-to-day maintenance to major capital projects: are cleaner, safer, and more efficient. It’s been called a “big achievement,” and we couldn’t agree more. Because when FM runs better, patient care does too. 

Celebrating the People Behind the Progress 

Huge shoutout to the brilliant minds who made this happen: David Bailey, Callum Donnelly, Nerys Simmons, Neil Mcallion, Claudia Mendonca and especially Steve Collins, who’s been championing the PAM project since day one. You’ve helped turn tech into something truly meaningful. 

This Win Means More Than a Trophy 

Winning Partners in Technology isn’t just a pat on the back. It’s proof that when you build tech with the people who use it, you don’t just support FM, you transform it.