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The UK’s leading CAFM and IWMS software for your facilities, assets and estates

The UK’s leading CAFM & IWMS software for your facilities, assets and estates

*No credit card needed

Centralise all property, agreement and transaction information

IoT (internet of things) layer for predictive maintenance

Calculate true ownership costs, enhance lease or purchase choices

Stay on top of deadlines, compliance and administration with notifications

Simplify finances with accurate reporting and automated invoicing

Forecast multi-year scenarios to inform your property strategy

£3.9billion

spend managed in Concerto

33%

Cost savings for reactive jobs

200,000+

Sites powered by Concerto

1.1million

Reactive jobs logged

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Already trusted by companies, councils, NHS trusts and local authorities across the UK

Dashboard & Reporting

A customizable dashboard provides users with a quick overview of current tasks, financials, and relevant information. Automated email alerts keep operatives, clients, and contractors informed at every stage.

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Reactive Helpdesk

The CAFM helpdesk streamlines service with rich functionality, enabling efficient call logging, progress tracking, and timely issue resolution. It ensures client satisfaction, prompt contractor payments, and allows operatives to manage various requests and tasks via a user-friendly web portal.

Video Walk Throughs
The Building UserClient Access

Asset Management

Concerto CAFM seamlessly integrates with the asset management system, serving as a central hub for property asset information. It offers modules for sites, equipment, estates, surveys, CAD/GIS, case management, financials, and IFRS capital accounting, providing flexible functionality, intelligent reporting, and advanced mobile technology, all at great value.

Mobile Working

Concerto’s CAFM includes free mobile working licenses, allowing users to capture helpdesk jobs on the go. Operatives/contractors can use the mobile app to update job statuses and record on-site data via barcode scanning for assets, building blocks, rooms, or equipment.

PPM

Concerto’s Facilities Management PPM module oversees the entire life cycle of planned maintenance tasks, helping the facilities team mitigate risks. The scheduler automatically generates work orders when planned maintenance is due, linking them to related survey data and compliance documentation like fire safety logs and floor plans.

Document Management

Document management is a vital part of Concerto CAFM, facilitating information exchange among operatives, clients,
and contractors. It serves as a central repository for all FM-related documentation and compliance data, encompassing
fire safety logs, legionella certificates, floor plans, surveys (asbestos, legionella, suitability, and sufficiency), notes, photos, videos, and reports.

Orders and Invoicing

The orders and invoicing feature allows orders to be raised against multiple budgets. Order sheets can be printed and automatically emailed to the supplier. A built-in authorisation facility ensures users can only approve orders to their set security limit. Incoming invoices can be uploaded and linked to the appropriate budget/project.

Works Ordering

The FM helpdesk’s work ordering lets operatives assign tasks to in-house staff or external contractors. Internal orders are sent via email, while external contractors receive an email order sheet to quote and, if approved within a preset limit, perform the work and log costs and materials for financial analysis.

Concerto's CAFM software has been an invaluable resource since we began using it. The cloud-based software allows all users access to the system remotely via the apps on mobile devices. This has allowed us detailed oversight of our compliance-driven activities as well as record and manage new work requests from customers

James MitchellSystems and Business Analyst, Nottingham City Council