As a result of changes in government funding over the last few years, Nottinghamshire County Council have sought to replace their existing model for service delivery. In September 2015 as part of the County Council’s Medium Term Financial Strategy (MTFS), the Council successfully embarked on a new joint venture with another publically owned company, Scape Group Ltd. The key purpose of the joint venture (known as Arc Property Services Partnership) is for:
• The provision of building design, refurbishments and operations
• Long-term sustainability
• A modern and sustainable service delivery model
“Scape is a very successful company that has achieved outstanding results in recent years. The company was selected due to its ethos and ability to compliment the council’s in house skills and resources.”
Nottinghamshire County Council has been a valued and long-standing user of the Concerto solution for the management of all operational and non-operational assets across the Council, along with the management of its capital programme. The Concerto solution is now being carried over under the umbrella of the new joint venture and will continue to play a key role in the efficient and successful management of Nottinghamshire county Council’s property portfolio.
Implementation is well under way and Care Line, the new help desk department, is now live and taking reactive maintenance calls via the Concerto help desk. Concerto are now working together with Arc on subtle developments to the Compliance module in order to streamline the solution with the Council’s internal processes and aim to go live with the Project Management module within the next month.
“We are working well with Concerto to have the Joint Venture, Arc Property Services Partnership, up and running by 1st June 2016”.
Paul Cooper, Team Manager Group Business Practice, Nottinghamshire County Council