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Updates from Bermuda

Government of Bermuda logo

Government of Bermuda logo

To kick off our recent contract win with the Government of Bermuda, our Senior Project Manager Sally arrived on the island last Friday to run a series of workshops and oversee implementation.

“Day two is complete and it was an all systems go day with the Helpdesk team. By the end of the session we were well on the way to an agreed Helpdesk structure and everyone was very enthusiastic about their new system. I met with the Minister of Public Works who has requested a presentation of the system on Friday and the focus tomorrow is on PPM and projects”. Sally.

Concerto roll out software with Government of  Bermuda

Concerto’s Project manager Sally delivers a series of workshops

Concerto roll out software with Government of Bermuda

The Government of Bermuda Helpdesk team

With a property portfolio managed in very much the same way as here on the British mainland, the government of Bermuda selected Concerto to manage their property portfolio and bring together all property related functionality under one roof, including

  • maintaining and implementing a property asset management plan;
  • providing property and land related management services to all ministries;
  • landlord management for all Government owned properties;
  • licenses and lease management for the foreshore and seabed;
  • ensuring all properties are adequately insured;
  • providing facilities management for all buildings;
  • providing maintenance, repairs and minor renovations for all buildings.

About Concerto

Acting as a central hub, Concerto brings together all property management related functionality under one roof. It links your finance system, your project environment and you asset and operational management together to facilitate holistic, collaborative and highly efficient management of your assets. The functionality is rich and organisations can select the functionality they require from an array of components, which are configurable to internal processes.

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Concerto heads to Bermuda!

Government of Bermuda logo

Government of Bermuda logo

Concerto is delighted to announce a new contract with the Government of Bermuda to implement its property asset management solution.

Bermuda is a British Island Territory located in the North Atlantic. It has a large and diverse property portfolio, which is managed by the public Land and Buildings department within the Central Government.

With a property portfolio managed in very much the same way as here on the British mainland, the government of Bermuda selected Concerto to manage their property portfolio and bring together all property related functionality under one roof, including

  • maintaining and implementing a property asset management plan;
  • providing property and land related management services to all ministries;
  • landlord management for all Government owned properties;
  • licenses and lease management for the foreshore and seabed;
  • ensuring all properties are adequately insured;
  • providing facilities management for all buildings;
  • providing maintenance, repairs and minor renovations for all buildings.

“We are very much looking forward to working with the Government of Bermuda. The system will be set up in Bermuda Dollars and is a great fit for their requirements. We are looking forward to our first visit!”

– Project Manager, Concerto

About Concerto

Acting as a central hub, Concerto brings together all property management related functionality under one roof. It links your finance system, your project environment and you asset and operational management together to facilitate holistic, collaborative and highly efficient management of your assets. The functionality is rich and organisations can select the functionality they require from an array of components, which are configurable to internal processes.

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Concerto Welcomes The Disability Trust

disabilities-trust-logo
Concerto is delighted to welcome The Disabilities Trust Group (DT) to its user group.

The Disabilities Trust was founded over 30 years ago and today is one of the UK’s leading national charities providing residential and day services across the UK to meet the needs of individuals with Autism and Learning Disability, Brain Injury and Physical Disability. They also provide care and support to enable living in the community and support at home.

With properties across the UK, The Trust identified the need for a Property Management System to enable The Estates & Property team to centralise all property management, including building works, maintenance, and emergency repairs ensuring statutory compliance.
As the successful supplier, Concerto will be implemented across the organisation to manage all property related activities including repairs, building works and statutory requirements.

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Stirling Council selects Concerto via G Cloud

stirling-councilConcerto via G Cloud

We are delighted to welcome Stirling Council to our user group and to our growing group of Scottish Authorities using the Concerto integrated asset management solution.

After purchasing Concerto via the Government’s Digital marketplace – G-Cloud, the team at Stirling is working together with Concerto to implement the solution across their property department

The G Cloud Digital Marketplace is proving a success for public sector organisations that wish to buy directly, speeding up their procurement by bypassing the tender process. Concerto has welcomed a number of new public sector clients who have purchased via G-Cloud in 2016, including Wiltshire Council and Stirling Council.

“We are very pleased to welcome Stirling Council to our Scottish user group and look forward to working together. Our G-Cloud listing has proven a success for both ourselves and our Public Sector clients”
Kevan Davey, Managing Directo, Concerto

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Concerto Scottish Networking Day

indexConcerto Scottish Networking Day

Our Scottish networking day yesterday marked the end of our User Group meetings for 2016.

Everyone enjoyed a relaxed but productive day at the Golden Lion Hotel in Stirling, spent looking at current and future developments in the Concerto solution along with sharing experiences and valuable ideas for future projects and developments.

My assessment of our networking day is that Concerto via on-line software have
demonstrated improved module functionality and software performance for Asset, Estates
Maintenance and Project Management software modules that are efficient, lean and flexible

Senior Project Manager, Renfrewshire Council

We are looking forward to another round of Networking days in 2017.

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G Cloud reaps rewards for Concerto

Concerto has recently been accepted onto the new G Cloud 7 Framework and is now available via both the existing UK G Cloud 6 and the new G-Cloud 7 Government Digital Marketplace portal. Our comprehensive listing is categorised under the SaaS category.

With inclusion onto the G-Cloud Digital Marketplace, Concerto has been able to extend its offerings within the public sector. With all necessary information available, perspective public sector clients can purchase any or all of the comprehensive Concerto software solutions directly from the Marketplace and bypass the tender process altogether.

“We are delighted with the results of our inclusion on G Cloud. We have been awarded a number of new public sector contracts over the past 12 months, and some existing clients have chosen to renew their contracts with us via the Marketplace too. This shows that it really works for both the client and supplier.”

Kevan Davey, Managing Director, Concerto

Find us on G Cloud here

CONCERTO SOLUTIONS
Concerto is an integrated, highly configurable, web based software suite, which offers much more than expected from a standard Property Management and CAFM system. Acting as a central hub, Concerto brings together all property management related functionality under one roof, that can link your finance system, your project environment and your asset and operational management together to facilitate holistic, collaborative and highly efficient management of your assets. The functionality is rich and organisations can select from an array of components, which are easily configurable to their own internal practices. The advanced Concerto mobile technology is fully integrated allowing all authorised stakeholders, FM teams and contractors direct access wherever they are at no extra cost. The solution offers excellent value for money.

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Success at London and Manchester Networking Events

The Concerto User Group Networking events took in London and Manchester last week. The response to the events was fantastic with some excellent feedback from our clients.

These events have provided users with the opportunity to discuss new projects, features and recent updates and receive a step through the latest release notes and advanced setting in the system.

In collaboration with some clients, we also presented informative case studies based on recent projects. This allowed our users to share insight into how the Concerto system in being used in other organisations.

The day was finished off with a discussion about future plans for the system with the chance for us to listen to our client’s ideas and feedback. This valuable input is always considered and incorporated into the future development of the software.

We are looking forward to our final 2016 national networking event in Stirling, Scotland on Tuesday!

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Wirral IT Services adopt Concerto Projects

Earlier in the year, Wirral Council began implementing the Concerto integrated asset management solution to capture and manage all aspects of property and related asset data owned or managed by the Council, namely approximately 2,500 property assets covering a broad and diverse range of buildings.

The Concerto Help Desk and PPM module is also being used by the Education department to provide a comprehensive premises support service to the schools across the Authority. Head Teachers and school managers have access to all their data via a simple, user-friendly web portal to keep ahead of remedial and repair works, compliance checks, survey information and other associated premise issues. Suppliers can also log in to the suppliers portal where they can submit job completion data and applications for payment, which are automatically processed by the system.

More recently, the Wirral IT services department has adopted the integrated project management module of the solution. The IT department will now be using the system to manage their IT projects and to assist with resource management.

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Concerto welcomes Orkney Islands Council

Orkney-Council

Concerto is pleased to welcome Orkney Islands Council as a new user group member.

Concerto will soon be working alongside Orkney Islands Council implementing the Concerto asset management solution across the Scottish Authority.

Orkney Islands Council selected Concerto as their technology of choice via the Government’s G Cloud Digital Marketplace.

“We are delighted with winning this contract to work with Orkney Islands Council. By purchasing via G Cloud, Orkney have been able to avoid the tender process all together and save time and resource. We are very much looking forward to working together.”
Kevan Davey, Managing Director, Concerto

Find us on G Cloud >>

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Concerto achieves ISO/IEC 27001 certification


isoqar.ukas

ISO/IEC 27001 Certification Achieved

The ISO 27001 standard relates to Information Security Management and is a key assurance to our clients that all their information assets are secure under any eventuality.

To become ISO/IEC 27002:2013 compliant, Concerto has adopted is a systematic approach to managing sensitive company information and mitigating risk so that all data remains secure. This includes the design, development, support and hosting of all our software applications for project, asset and property management.

Although not obligatory, Concerto has chosen to implement the ISO 27001 standards in order to benefit from the best practice it contains and also to offer our clients the reassurance that their sensitive data is always protected.

Robust procedures are in place to mitigate risk to data in events such as an office fire, hardware theft or security breeches and cyber attacks.

“In line with our Company ethos of best practice, we believe that operating to these standards is necessary to protect our client’s data. We can now offer reassurance that business continuity and risk management procedures are in place.” Kevan Davey, Managing Director.

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