Concerto Integrated Software Solutions

Posts by Concerto Integrated Software Solutions

Welcome back James!

James Heysmond, Business Development Director

James Heysmond, Business Development Director

We are delighted to welcome James back into the Concerto team.

James has worked for Concerto for 4 years as a senior Project Manager helping on board many of our users such as States of Jersey Vinci Mouchel (Lincolnshire) and retail giant Poundland / Dealz amongst many others. Prior to this James worked as information officer at Nottinghamshire County Council.

After a short sabbatical, James returns as our new Business Development Director. He brings to this role a wealth of experience and unrivaled knowledge of both Concerto and the unique requirements of our customers.

I am delighted to be taking on this role . The culture here at Concerto is fantastic; members of staff at all levels are unified by the vision to truly make the Concerto product the best it can possibly be. Lateral thinking is encouraged, collegiality is promoted, high spirits are commonplace!”

 

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NEWSFLASH: Concerto works with Wirral Borough Council on Timesheets Interface

Wirral Borough Council logo

Wirral Borough Council logo

Wirral Borough Council are a longstanding Concerto user group member.

Our latest development alongside the Council is the implementation of a timesheet interface from the Concerto Property Asset Management solution to Wirral’s ERP system.

This development will allow the transfer of time recorded against a project in Concerto over to the finance system for re billing. The benefits are that it ensures that project managers can forecast predicted time and report on time expended. In addition, finance colleagues will have the ability to journal funds.

 

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States of Jersey project phase 2 greenlighted

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Concerto is delighted to announce the next phase of implementation of the concerto Asset Management suite Jersey Property Holdings, States of Jersey.

Since being awarded this contract, Concerto has been working alongside States of Jersey on a number of bespoke developments. This has included two-way financial interfaces between the Concerto property asset management software solution and Jersey’s internal finance system. This interface will now give the department a 360 degree consolidated view of financial performance.

  • The States of Jersey went live with Concerto last year with the following elements:
  • Managing core asset data
  • Automated bi-directional finance interface with the states ERP system
  • Planned preventative maintenance
  • Reactive helpdesk
  • Revenue projects
  • Supplier’s portal

 

Concerto and JPH have also worked closely together to align the solution with Jersey’s colloquial terms, many of which are not used in the UK.

Phase 2 of the implementation project has now been green lighted and is underway. This is to include managing the rent roll and interfaces to the states of Jersey finance system.

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Updates from Bermuda

Government of Bermuda logo

Government of Bermuda logo

To kick off our recent contract win with the Government of Bermuda, our Senior Project Manager Sally arrived on the island last Friday to run a series of workshops and oversee implementation.

“Day two is complete and it was an all systems go day with the Helpdesk team. By the end of the session we were well on the way to an agreed Helpdesk structure and everyone was very enthusiastic about their new system. I met with the Minister of Public Works who has requested a presentation of the system on Friday and the focus tomorrow is on PPM and projects”. Sally.

Concerto roll out software with Government of  Bermuda

Concerto’s Project manager Sally delivers a series of workshops

Concerto roll out software with Government of Bermuda

The Government of Bermuda Helpdesk team

With a property portfolio managed in very much the same way as here on the British mainland, the government of Bermuda selected Concerto to manage their property portfolio and bring together all property related functionality under one roof, including

  • maintaining and implementing a property asset management plan;
  • providing property and land related management services to all ministries;
  • landlord management for all Government owned properties;
  • licenses and lease management for the foreshore and seabed;
  • ensuring all properties are adequately insured;
  • providing facilities management for all buildings;
  • providing maintenance, repairs and minor renovations for all buildings.

About Concerto

Acting as a central hub, Concerto brings together all property management related functionality under one roof. It links your finance system, your project environment and you asset and operational management together to facilitate holistic, collaborative and highly efficient management of your assets. The functionality is rich and organisations can select the functionality they require from an array of components, which are configurable to internal processes.

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Concerto announce contract with Central Manchester University Hospitals NHS Foundation Trust

Central Manchester University Hospitals NHS Foundation Trust logo

Central Manchester University Hospitals NHS Foundation Trust logo

Concerto has been announced as the software of choice for the Central Manchester University Hospitals NHS Foundation Trust.

The Trust has selected Concerto via the Government’s Digital Marketplace framework G-Cloud. Launched in 2012, the G-Cloud framework aims to promote the adoption of cloud-based software applications in Central Government and the wider Public Sector in order to improve performance levels and reduce procurement costs. Concerto has been a part of the framework since 2013 and has just recently been awarded a place on G Cloud 8.

G-Cloud offers the Trust with an alternative procurement solution, negating the need to undertake lengthy tender processes and qualification procedures. Based on a 2 year contract (maximum allowable under G Cloud rules) clients are able to pay a simple annual fee for the license, support and hosting. In addition the daily rates for implementation, project management and date take on are also purchased through G Cloud Framework.

Concerto is being rolled out across the Trust to manage its Property and assets portfolio. Implementation will take on a phased approach and include the following property management functionality:

• Core sites
• Estates
• Planned and reactive maintenance
• Projects
• Programmes
• Budgets Management
• Associated administrative functions
• Facilities Management Helpdesk and PPM

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Concerto heads to Bermuda!

Government of Bermuda logo

Government of Bermuda logo

Concerto is delighted to announce a new contract with the Government of Bermuda to implement its property asset management solution.

Bermuda is a British Island Territory located in the North Atlantic. It has a large and diverse property portfolio, which is managed by the public Land and Buildings department within the Central Government.

With a property portfolio managed in very much the same way as here on the British mainland, the government of Bermuda selected Concerto to manage their property portfolio and bring together all property related functionality under one roof, including

  • maintaining and implementing a property asset management plan;
  • providing property and land related management services to all ministries;
  • landlord management for all Government owned properties;
  • licenses and lease management for the foreshore and seabed;
  • ensuring all properties are adequately insured;
  • providing facilities management for all buildings;
  • providing maintenance, repairs and minor renovations for all buildings.

“We are very much looking forward to working with the Government of Bermuda. The system will be set up in Bermuda Dollars and is a great fit for their requirements. We are looking forward to our first visit!”

– Project Manager, Concerto

About Concerto

Acting as a central hub, Concerto brings together all property management related functionality under one roof. It links your finance system, your project environment and you asset and operational management together to facilitate holistic, collaborative and highly efficient management of your assets. The functionality is rich and organisations can select the functionality they require from an array of components, which are configurable to internal processes.

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Concerto Go Live at Cornwall Council

cornwall council logo

cornwall council logo

Concerto is pleased to Welcome Cornwall Council as the latest member of our user group.

Cornwall Council is responsible for the management of a significant property estate with a value of over £1.9 billion. Previously, their sites were managed with more than one system and in July this year, Cornwall Council issued a tender for the replacement of their existing property systems with the aim to improve the quality of data held and working practices across the property function.

Concerto was successful in its bid to provide the council with a new web based, centralised estate and property management system. This would for the first time provide the Council with access to all property data within a single system.

The project was kicked off in October and Cornwall Council and Concerto are working closely to implement the system in full. The key elements of the Concerto solution are fully integrated to act as a central hub for all of Cornwall’s property data, in all disciplines. These include:

  • Asset Management
  • Estates management
  • Capital accounting
  • Facilities Management helpdesk
  • PPM
  • Customisable Reporting and workflows

Due to the size of the project, it will be broken down into multiple phases starting with phase 1. This consists of:

  • Core site data
  • Helpdesk
  • PPM
  • Capital Accounting Reporting

The target date for phase 1 is late March/early April 2017.

So far, Concerto and Cornwall Council have conducted an onsite workshop, together with multiple WebEx calls with key decision makers at Cornwall Council in order to ascertain the more granular detail of the key deliverables. The outputs from these conferences are detailed, tracked and communicated through Concerto’s own project management portal, which the Cornwall Council project team has been introduced to.

Phase 2 onwards will be aimed towards the wider aspects of estate management such as:

• Deeds and Leases
• Case Management
• Disposals and Acquisitions
• Easements/Wayleaves
• Accounts Receivable Interfacing
• KPIs
• CAD etc.

“We are delighted to be working with Cornwall Council on this exciting project and we look forward to seeing the tangible benefits of Concerto. By offering a centralised, 360-degree management hub for all their property management needs, Cornwall will meet their aim to improve the quality of data held and working practices across the property function”

Lawrence, Concerto Project manager

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Concerto Support Services becomes part of Bellrock Group

On August 29th 2016 Concerto Support Services Limited became part of the Bellrock Group. Bellrock is one of the UKs leading Facilities Management (FM) and Property Management (PM) businesses. Established in 2000 (as SGP) and backed by Lyceum Capital since 2013 their vision is to continue to provide their clients with market leading, technology driven, FM and Property Management services.

Bellrock has sought to differentiate from their competitors by offering a technology driven range of FM and PM services. Increasing market interest and client demand led to the need for a genuinely integrated suite of software solutions that clients could use across their estate.

Concerto have developed their offering to provide the exact fit for this requirement and the potential for clients and prospects of each business to access a broader range of services.

Concerto Support services will continue to trade in its own name and use its existing office in Frodsham.

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Concerto Welcomes The Disability Trust

disabilities-trust-logo
Concerto is delighted to welcome The Disabilities Trust Group (DT) to its user group.

The Disabilities Trust was founded over 30 years ago and today is one of the UK’s leading national charities providing residential and day services across the UK to meet the needs of individuals with Autism and Learning Disability, Brain Injury and Physical Disability. They also provide care and support to enable living in the community and support at home.

With properties across the UK, The Trust identified the need for a Property Management System to enable The Estates & Property team to centralise all property management, including building works, maintenance, and emergency repairs ensuring statutory compliance.
As the successful supplier, Concerto will be implemented across the organisation to manage all property related activities including repairs, building works and statutory requirements.

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Concerto to support Nottinghamshire County Council’s Joint venture for property management

nottinghamshire
As a result of changes in government funding over the last few years, Nottinghamshire County Council have sought to replace their existing model for service delivery. In September 2015 as part of the County Council’s Medium Term Financial Strategy (MTFS), the Council successfully embarked on a new joint venture with another publically owned company, Scape Group Ltd. The key purpose of the joint venture (known as Arc Property Services Partnership) is for:

• The provision of building design, refurbishments and operations
• Long-term sustainability
• A modern and sustainable service delivery model

“Scape is a very successful company that has achieved outstanding results in recent years. The company was selected due to its ethos and ability to compliment the council’s in house skills and resources.”

Nottinghamshire County Council has been a valued and long-standing user of the Concerto solution for the management of all operational and non-operational assets across the Council, along with the management of its capital programme. The Concerto solution is now being carried over under the umbrella of the new joint venture and will continue to play a key role in the efficient and successful management of Nottinghamshire county Council’s property portfolio.

Implementation is well under way and Care Line, the new help desk department, is now live and taking reactive maintenance calls via the Concerto help desk. Concerto are now working together with Arc on subtle developments to the Compliance module in order to streamline the solution with the Council’s internal processes and aim to go live with the Project Management module within the next month.

“We are working well with Concerto to have the Joint Venture, Arc Property Services Partnership, up and running by 1st June 2016”.

Paul Cooper, Team Manager Group Business Practice, Nottinghamshire County Council

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